All deliveries are subject to stock availability and authorisation of your payment. We can advise you of availability of any out of stock items. As our website is live and interactive, we aim to only show “in stock” items. If there is high demand for a certain item, the website may show that the item is “in stock” when in fact it is sold out. In such an event you will be contacted as soon as possible.
Delivery Times
We aim to despatch orders within 5 - 10 working days. Our orders are despatched by Royal Mail Special Delivery Next Day service.
Charges
UK Delivery
There is a £4.00 delivery charge for all UK orders. Postage is FREE for all orders over £100 in value.
Overseas Delivery
We are happy to accept orders for delivery to any part of the world. Post and packaging charges will apply according to destination and the details will be entered automatically at the checkout. Overseas orders will be sent via International Registered or International Recorded Delivery depending on the country of destination.
Returns
All of our goods carry a full money back guarantee. Any items can be returned within 14 days for a full refund or exchange. Please ensure that the goods are in perfect condition, unused and in their original packaging. Remember to include your name, address and order number and to specify whether you would like a refund or exchange. (Please note that refunds only apply to our online orders and not to purchases made in our shops.)
Returned goods which are lost in the post, arrive damaged or in an unfit condition for re-sale, will NOT be refunded and the delivery charge for the original order will not be credited.
Goods despatched by This Little Piggy that are damaged in transit, will be replaced at no extra cost, with free delivery. Please inform us of breakages immediately upon receipt of your order or within three days.
* This Little Piggy reserves the right to refuse exchange of goods for health and hygiene reasons.
